What Guests Really Look for in Summer Bookings

Introduction: The Season That Defines Success

For most property owners in Kavala, Nea Iraklitsa, and Nea Peramos, the summer months determine the entire year’s profitability. Between June and September, nearly 70% of bookings for short-term rentals in Northern Greece are made. Understanding what guests truly seek during this critical period is the key to higher occupancy rates, better reviews, and repeat business.

At Planbnb, we manage more than fifty properties across the Kavala region, from coastal villas to city apartments. After reviewing hundreds of guest inquiries, reviews, and booking trends, we have identified the main factors that make travelers choose one home over another — and what turns a simple stay into a memorable experience.


1. Location Is Still King — But Accessibility Is the Crown

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Guests continue to prioritize proximity to the sea. However, their decision is no longer based only on distance; convenience now plays an equal role. Travelers frequently ask not only “Is it near the beach?” but also “Is there parking?”, “Can we walk to restaurants?”, or “How far is the supermarket?”

Properties in Nea Iraklitsa that combine a short walk to the beach with private parking or nearby amenities consistently outperform those that do not. Similarly, in Kavala City, listings close to the port, Panagia, or Rapsani Beach attract more bookings — provided they are easy to reach or include a parking solution.

Planbnb tip: Highlight accessibility as part of your listing description. Mention easy street parking, nearby bakeries, or local tavernas within walking distance. These details give guests a clear sense of comfort and convenience before they even arrive.


2. Outdoor Space Matters More Than Ever

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Greece’s summer lifestyle revolves around the outdoors, and guests expect that same experience in their accommodation. A well-designed balcony, terrace, or small patio can be the deciding factor for a booking.

According to Planbnb’s internal data, homes with sea views or outdoor dining areas achieved up to 25% higher occupancy rates than similar listings without them. Even a compact balcony with a table and two chairs adds value, especially when it faces the morning sun or offers a partial view of the Aegean.

If your property lacks outdoor space, focus on creating an equivalent feeling of openness. Wide windows, natural light, and light-colored interiors can help simulate that sense of airiness guests crave in the summer.


3. Cooling and Comfort: No Longer Optional

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With rising temperatures in Northern Greece, proper air conditioning has become a basic expectation. Guests now pay close attention to how many rooms are equipped with A/C and how effective the units are. A single outdated device in the living room is not enough.

Make sure your property includes modern, energy-efficient air conditioners in every bedroom and common space. Quiet operation is a major advantage, as travelers increasingly mention “peaceful sleep” and “cool rooms” in their reviews.

Planbnb’s maintenance team frequently advises owners to service their A/C units before June to avoid breakdowns during high-occupancy months. Preventive care is cheaper than a mid-season repair — and avoids negative guest feedback.


4. Design and Cleanliness Define Perception

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Guests may first choose your home because of its location or price, but they remember it for its design and cleanliness. Modern travelers are extremely visual; they make judgments within seconds based on your photos.

Minimalism, natural tones, and high-contrast lighting dominate current Airbnb aesthetics. Spaces that appear fresh, well-organized, and clutter-free inspire trust. On the other hand, overly personalized or outdated décor tends to lower booking conversions, even when the property is well-located.

Cleanliness remains non-negotiable. In Kavala’s competitive summer market, one complaint about hygiene can outweigh ten positive points about location. Professional cleaning before every check-in and visual details such as crisp linens or folded towels make an immediate difference.

At Planbnb, our cleaning teams follow a detailed checklist to ensure every home meets hotel-level standards, from mirror polishing to scent control. This consistency directly impacts guest satisfaction and review scores.


5. Smart Amenities Guests Notice Instantly

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Beyond comfort, guests appreciate thoughtful details that simplify their stay. Reliable Wi-Fi, clear check-in instructions, and responsive communication can make even a small apartment feel premium.

Keyless entry systems have become particularly popular among summer travelers. Many arrive late at night or come directly from Thessaloniki Airport or the Bulgarian border. Being able to self-check-in without coordination adds freedom and convenience.

Equally important are simple amenities: a washing machine for long stays, coffee capsules, and beach essentials such as umbrellas or towels. These touches create an emotional connection that leads to repeat bookings.

Planbnb properties across Nea Peramos and Palio Tsifliki that consistently include these features receive higher review averages and more “Would book again” comments.


6. Real Communication Builds Trust

Automation has improved efficiency, but human communication remains essential in hospitality. Guests value quick, clear, and friendly responses — especially in their own language.

Multilingual messaging, including short templates in English, Greek, and Bulgarian, can dramatically reduce misunderstandings. Guests who feel heard are more likely to treat your property with respect and leave positive reviews.

At Planbnb, our hosting team monitors messages around the clock and ensures every guest receives local tips, directions, and immediate answers. This personal touch distinguishes professional management from casual hosting.


7. Visual Storytelling: How Photos Sell More Than Words

The average guest scrolls through dozens of listings before booking. In that sea of options, photos act as your first impression. Professional photography isn’t just a luxury; it is one of the most powerful conversion tools.

High-resolution images of the living space, balcony, and surrounding area communicate value better than any description. Sunset views, natural light, and well-staged interiors attract emotional engagement.

Planbnb invests in professional photo shoots for every property we manage. The difference in performance is measurable: listings updated with new photography see an immediate increase in inquiries and stay higher in Airbnb search rankings.


8. Sustainability Is Slowly Shaping Decisions

While not yet the top deciding factor, sustainability is gaining ground among European travelers. Guests increasingly ask about recycling, energy efficiency, and water use. Small actions such as using LED lighting, refillable toiletries, and eco-friendly cleaning products help attract environmentally conscious guests.

Planbnb has begun introducing “green host” practices across our Kavala portfolio. These include energy audits, low-flow showerheads, and guidance for guests on reducing waste during their stay. Apart from marketing benefits, such initiatives lower operational costs in the long run.


9. The Role of Reviews in Summer Success

During high season, reviews drive visibility. Airbnb’s algorithm promotes listings with consistent five-star ratings and recent positive feedback. Therefore, delivering a great experience isn’t just about guest satisfaction — it directly affects your revenue.

Respond politely to all reviews, even negative ones. A measured, professional reply shows transparency and maturity. Guests often read how hosts handle criticism before deciding to book.

Planbnb assists owners by managing post-stay communication and review responses, ensuring each comment reinforces the property’s credibility.


Conclusion: Meeting Expectations Builds Long-Term Growth

The summer season in Kavala and its surrounding resorts remains one of the most competitive short-term rental markets in Greece. To succeed, property owners must think beyond the basics. Guests look for an effortless, comfortable, and memorable experience — one that reflects both the beauty of the Aegean and the reliability of professional management.

By focusing on accessibility, outdoor space, comfort, cleanliness, communication, and presentation, hosts can transform occasional bookings into a sustainable source of income.

At Planbnb, our mission is to make that process seamless. From dynamic pricing to local guest support and property maintenance, we ensure that every detail contributes to five-star hospitality.

If you are a property owner in Kavala, Nea Iraklitsa, or Nea Peramos and want to elevate your short-term rental performance, discover how Planbnb can manage your home with the care and precision it deserves.

Learn more at planbnb.gr — where hosting becomes effortless and profitable.

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