What’s Included in Our Platform Management Service.
Airbnb & Booking.com Management Services in Kavala
Managing your Airbnb or Booking.com listings every day can be overwhelming—but not when Planbnb is by your side. We handle all the behind-the-scenes work so you can enjoy the rewards of hosting without the stress. From guest messages and pricing updates to booking sync and performance optimization, we ensure your property is always performing at its best.
Instant Guest Message Responses
Guests expect fast replies—and platforms reward hosts who deliver. Our team monitors your listings daily to ensure every inquiry, booking request, or message is answered promptly. Whether it’s midnight check-in questions or special requests, we respond quickly, professionally, and in multiple languages when needed.
Dynamic Pricing
Pricing too low means leaving money on the table. Pricing too high means missing bookings. We use dynamic pricing tools combined with local market knowledge to constantly adjust your rates based on: Seasonality and holidays, Local events or festivals, Competitor pricing in your area, Last-minute demand spikes, Long-stay discounts and gap-night offers. This strategy maximizes your earnings year-round, without you needing to touch a thing.
Maximized Occupancy & Calendar Management
Our goal is to keep your calendar full and your revenue flowing. We monitor availability and fill gaps with pricing incentives or minimum-stay adjustments. We also block off unavailable dates to avoid guest complaints or booking conflicts.
Channel Manager Integration
If you’re listing your property on multiple platforms like Airbnb, Booking.com, Vrbo, or your direct website, calendar syncing is critical. We use a powerful channel manager HOSTHUB to: Sync bookings across all platforms in real time, Prevent double bookings and overlaps, Streamline reservation management in one dashboard, Manage promotions and pricing from one central system. This automation allows you to scale your hosting safely and efficiently.
Ongoing Performance Monitoring & Optimization
We don’t just “set and forget” your listing. Our team reviews your property’s analytics weekly to ensure it’s performing well and appearing high in search results. If we notice drops in visibility or bookings, we adjust: Listing photos or descriptions, Pricing strategy, Response times and auto-messaging rules, Minimum stays, cancellation policies, and instant book settings. We also stay up to date with Airbnb algorithm changes so your property never falls behind.
Fast Resolution of Guest Issues & Booking Changes
Sometimes things don’t go as planned—a guest cancels, asks for a date change, or has a concern during their stay. We step in immediately to: Manage reservation modifications or cancellations, Coordinate early check-ins or late check-outs, Resolve complaints diplomatically and protect your reviews, Liaise with Airbnb or Booking.com support when needed. With Planbnb managing the platform, you stay worry-free—and your guests stay happy.
