Running a successful short-term rental takes more than just listing a property online. It requires professional marketing, constant communication, dynamic pricing strategies, and impeccable cleanliness standards. At Planbnb, we’ve built a complete management service that handles every aspect of your Airbnb and Booking.com hosting journey—so you can earn passive income without the daily stress.
Whether you’re just getting started with your first property or managing multiple rentals across Kavala, Nea Iraklitsa, and Nea Peramos, our team brings expertise, efficiency, and a proven system that maximizes your bookings and protects your reputation.
Professional Property Listing Services
Your listing is your first impression, and in the competitive world of short-term rentals, you only get one chance to capture a guest’s attention. We create listings that don’t just look good—they convert browsers into bookers.
Full Property Data Collection
We start by gathering comprehensive information about your property: location details, square footage, room layout, amenities, nearby attractions, and unique features. Accuracy builds trust, and trust leads to bookings.
SEO-Optimized Descriptions
Our content specialists craft compelling, keyword-rich descriptions tailored specifically to Airbnb and Booking.com’s search algorithms. These aren’t generic templates—they’re strategic texts designed to rank higher in search results, build credibility, and persuade guests to click “Book Now.”
Professional Photography
First impressions happen in seconds. We provide high-resolution photography that showcases your property in the best possible light. Every room, every angle, every detail that matters to guests is captured professionally, making your listing stand out from the competition.
Custom Guest Guidebook
We create a personalized house manual that answers common guest questions before they even ask. This includes Wi-Fi passwords, appliance instructions, local recommendations, emergency contacts, check-out procedures, and insider tips for an unforgettable stay. A well-informed guest is a happy guest—and happy guests leave 5-star reviews.
Platform Management Services
Once your listing is live, the real work begins. Managing bookings, responding to inquiries, adjusting prices, and staying competitive requires constant attention. That’s where our platform management service comes in.
Instant Guest Message Responses
Speed matters. Platforms like Airbnb reward hosts who respond quickly, and guests expect immediate answers. Our team monitors your inbox daily, responding to every inquiry, booking request, and message with professionalism and speed. Whether it’s a midnight question or a special request, we handle it—in multiple languages when needed.
Dynamic Pricing Strategy
Pricing your property correctly is a delicate balance. Price too low, and you leave money on the table. Price too high, and your calendar stays empty. We use dynamic pricing tools combined with local market intelligence to adjust your rates based on seasonality, local events, competitor pricing, demand spikes, and gap-night opportunities. This strategy ensures you’re earning maximum revenue year-round.
Maximized Occupancy & Calendar Management
We actively monitor your availability and use strategic pricing adjustments to fill booking gaps. Unavailable dates are blocked proactively to prevent conflicts, and we optimize minimum-stay requirements to keep your calendar consistently booked.
Channel Manager Integration with HostHub
Listing your property on multiple platforms increases visibility—but it also creates risk. Double bookings can destroy your reputation. We use HostHub, a powerful channel manager, to sync your calendar across Airbnb, Booking.com, Vrbo, and your direct booking website in real time. All reservations, pricing updates, and promotions are managed from one central dashboard, allowing you to scale safely and efficiently.
Ongoing Performance Monitoring & Optimization
Your listing isn’t static—it needs regular optimization to stay competitive. We review your analytics weekly and make data-driven adjustments to photos, descriptions, pricing, response protocols, minimum stays, cancellation policies, and instant book settings. We also stay updated on algorithm changes so your property never loses visibility.
Fast Resolution of Issues & Booking Changes
Cancellations, date changes, and guest complaints happen. When they do, we step in immediately to manage reservation modifications, coordinate flexible check-in times, resolve concerns diplomatically, and liaise with platform support to protect your interests while keeping guests satisfied.
Guest Communication & Support
Great hospitality isn’t just about a beautiful space—it’s about making guests feel valued from the first message to the final review. Our guest communication service ensures every interaction reflects professionalism and care.
We Handle Every Message, Every Time
From initial inquiries to booking confirmations and special requests, we provide fast, friendly, and personalized responses tailored to each guest. Quick, professional communication doesn’t just create happy guests—it improves your search ranking and booking conversion rates.
Check-In Instructions & Expectations
Before arrival, we send detailed check-in information, directions, and property guidelines to every guest. Clear communication prevents confusion, reduces last-minute questions, and sets the right expectations about house rules and policies.
Proactive Issue Resolution
When unexpected situations arise—booking changes, complaints, or special circumstances—we act quickly and empathetically. We communicate directly with guests to resolve issues and coordinate with Airbnb or Booking.com support when necessary, protecting your rights while maintaining guest satisfaction.
Post-Stay Follow-Up & Review Management
After checkout, we send personalized thank-you messages, encourage 5-star reviews, and invite guests to return. This simple step significantly increases your review count and builds long-term guest loyalty.
Professional Cleaning & Turnover Services
Cleanliness is non-negotiable in short-term rentals. A single bad review about cleanliness can cost you dozens of future bookings. Our specialized cleaning service ensures every guest walks into a spotless, hotel-quality experience.
Professional Cleaning You Can Count On
Our experienced cleaning team follows a detailed checklist designed specifically for short-term rental turnovers. From deep bathroom cleaning to spotless kitchens and freshly made beds, we maintain the high cleanliness standards that Airbnb and Booking.com guests expect.
Fast, Flexible, and Always On Time
We understand the tight schedules that come with back-to-back bookings. Our team offers flexible scheduling and same-day turnover services across Kavala, Nea Iraklitsa, and Nea Peramos. We coordinate directly with your booking calendar to ensure properties are ready before every check-in, even during peak season.
Quality Checks & Damage Reporting
Every cleaning includes a property inspection to identify damage, missing items, or maintenance needs. If we find anything concerning, we immediately notify you with photos and recommendations, helping you act quickly on damage claims and maintain your property’s condition.
Better Cleanliness, Better Reviews
Cleanliness consistently ranks as a top factor in guest reviews. With our cleaning service, you can be confident that every guest will be impressed from the moment they walk in. Better experiences lead to better reviews, higher search rankings, and more bookings.
Why Choose Planbnb?
Managing a short-term rental successfully requires expertise across multiple domains: marketing, hospitality, technology, cleaning, and customer service. Most property owners don’t have the time or experience to excel in all these areas. That’s why Planbnb exists.
We’re not just a service provider—we’re your hosting partner. Our team combines local market knowledge with proven systems and dedicated support to help you maximize your rental income while minimizing your workload. From creating your first listing to managing complex multi-property operations, we handle the details so you can enjoy the rewards.
Ready to transform your property into a top-performing short-term rental? Let Planbnb take care of everything while you watch your booking calendar fill up.
